WHO ARE WE?
We are IQ Capital Partners LLP a venture capital company registered in England with company number OC331235. Our registered office address is: 95 Regent Street, Cambridge, CB2 1AW. Our Information Commissioner’s Office (ICO) registration reference is Z1075426.
HOW CAN YOU CONTACT US?
You can contact us by email on enquiries@iqcapital.vc and by phone on +44 (0)1223 345616.
Our Privacy Officer is Andrew Rogan who can be contacted at Andrew@iqcapital.vc
Our London office address is Albert House, 256-260 Old Street, London, EC1V 9DD.
Our Cambridge office address is 95 Regent Street, Cambridge, CB2 1BQ.
WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT?
We only ever collect the personal information that we need from you and keep to a minimum the personal information we hold on an ongoing basis.
We collect and process your personal information when you visit our website and use our services. This may be personal information you provide to us, that we collect about you and/or information we receive from other sources.
Information we ask you to provide to us
The personal information we may ask you to provide includes your:
- name
- address
- date of birth
- e-mail address
- phone number
- employment & education history & details (employment candidates)
- bank account details
- other financial and credit card information; and
- passport information
Where you are a potential investor then we are required by the Financial Conduct Authority (FCA) to collect some of this personal information
We would ask you to ensure that the personal information you provide to us is kept up-to-date and therefore please contact us if you need us to amend anything.
Information we automatically collect about you
Each time you visit our website we will collect technical and other information about your equipment, browsing actions and patterns. We collect this personal information using cookies and other similar technologies.
Details of cookies
We use essential cookies to enable us to operate our website. We also use both Google Analytics and Hotjar to enable us to track visitors and to help us make the browsing experience better. Details of specific cookies used are as follows:
| _ga | Used to track whether a user has visited our website before (part of Google Analytics) |
| _gat | Used to throttle request rate (part of Google Analytics) |
| _hjIncludedInSample | Used for tracking sample data (part of Hotjar) |
You can set your preferences to not accept cookies but this may limit your ability to use our website. If you decide not to allow cookies then we will not know when you have visited our website and will not be able to monitor its performance.
Information we receive from third parties
We use approved third parties to provide some services to us (including placing agents, consultants, IT service providers, recruitment consultants and PR firms) and may receive your personal information from them.
WHAT ARE OUR LEGAL GROUNDS FOR COLLECTING YOUR PERSONAL INFORMATION?
The legal grounds that we rely on to allow us to collect and use your personal information will be:
- the administration of a contract between us or steps taken prior to entering into a contract (contract); or
- to comply with a legal obligation (legal obligation); or
- our legitimate organisational interests where there is no overriding prejudice to you (legitimate interests); or
- (in limited circumstances) where you have given your consent (consent)
HOW DO WE USE YOUR PERSONAL INFORMATION AFTER WE COLLECT IT?
We use your personal information as follows (legal ground relied on stated in brackets):
- to provide you with information about our investment services in response to your request (contract);
- to provide you with investment services and to invoice you (contract);
- to carry out an identity check on you to comply with FCA requirements and the UK anti- money laundering regime (legal obligation);
- to assess your skills, suitability and qualification as an employment candidate (contract);
- to provide you with information about other services we offer (legitimate interests where you are already receiving services from us or have made an enquiry and therefore this would not be unexpected contact from us (also known as the soft opt-in));
- to notify you about changes to our services (legitimate interests on the basis that this would be useful information for you to receive as a current or former client); and
- to ensure that content from our site is presented in the most effective manner for you and for your computer (legitimate interests in that we have a business interest in doing this).
- to administer our site and for internal operations, including troubleshooting and survey purposes (legitimate interests in that we need to carry out regular maintenance and testing on our site);
- as part of our efforts to keep our site safe and secure (legitimate interests for us to maximise safety and security for both parties);
- to enable us to use non-essential cookies as detailed in the cookies section above (consent);
For details of how to withdraw your consent at any time please see the section “What Are Your Rights?”.
WHO DO WE SHARE YOUR INFORMATION WITH?
We share your information with selected third parties including:
- Our business partners, suppliers and sub-contractors for the administration of any contract we enter into with them or you.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
All third parties are required by us to treat your personal information as carefully as we
would and may only act on our instructions with regard to their use of your personal information.
We may also disclose your personal information to:
- a prospective seller or buyer of our business or assets (where relevant). If IQ Capital Partners LLP or substantially all of our assets are bought by a third party then our customers’ personal information will be one of the transferred assets.
- comply with a legal obligation or to exchange information with other organisations for the purposes of fraud protection and credit risk reduction.
We will never sell your personal information and will never share it with a company for marketing purposes.
WHERE DO WE STORE YOUR PERSONAL INFORMATION?
In certain circumstances we transfer and store your personal information at a destination outside the European Economic Area (“EEA”). This may include countries which the European Union authorities do not consider provide an adequate level of protection for your personal information (for example the United States). However, in this situation we ensure that we put in place adequate safeguards to protect your personal information.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We keep your personal information for the following time periods:
| Type of personal information | Time period |
| Website enquiries | Duration of enquiry + 1 year |
| Held in connection with active funds | Duration of relationship + 7 years |
| Suppliers | Duration of relationship + 7 years |
| Unsuccessful job applicants | 6 months post interview |
When we no longer need to keep your personal information we undertake to delete it and dispose of it securely.
WHAT ARE YOUR RIGHTS?
You have the following rights in connection with your personal information:
- to withdraw consent given at any time by contacting us at Andrew@iqcapital.vc with “REQUEST TO WITHDRAW CONSENT” in the title of the email.
- to request a copy of your personal information which we hold about you.
In certain circumstances you may:
- request that we correct your personal information
- request that we delete your personal information from our records
- request that we restrict processing of your personal information
- object to us processing your personal information
- request that we transfer your personal information to a third party.
You do not usually need to pay a fee to exercise your rights (except in limited circumstances; for example if your request is excessive)
We may need further information from you before we can respond to your request; for example to verify your identity.
We try to respond to all legitimate requests within 1 month. In certain circumstances it may take us longer than 1 month; for example if your request is particularly complex. If this applies then we will confirm this and keep you updated.
If you wish to exercise your rights or have an issue or complaint arising under this Policy then please contact our Privacy Officer at Andrew@iqcapital.vc with “PRIVACY” in the title of the email.
If you are not satisfied with our decision regarding your issue or complaint then you have the right to lodge a complaint with the Information Commissioner’s Office (https://ico.org.uk/concerns/).
SECURITY
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We will ensure that the personal information that we hold is subject to appropriate security measures.
CHANGES TO THIS PRIVACY POLICY
If we update this policy then we will add a notification on our website.