Recently, Speechmatics announced that it had secured a place in the ING Labs Brussels 2020 cohort to demonstrate the value of innovation with voice. In this podcast, Tom Rimmer of Speechmatics discusses how Speechmatics can impact customer transactions, change customer experiences and create valuable information for ING in understanding how to help customers. As the crises speeds up digital transformation, we learn that products such as Speechmatics are becoming critical to the way financial institutions interact with their customers and how they manage their now distributed workforce. Rimmer takes us through use case in the financial sector and we look at other industrial applications as well.
Find podcast here.